AiGen Tech

Tech Support

What do you need help with?

Pick a category. We’ll prefill your ticket (or Blue Fairy question). Caps still apply — 4 tickets + 1 check-in per month; trial gets 1 free Blue Fairy question.

Browse AI models Token & usage Ask Blue Fairy

1. Getting started

Account & login
ChatGPT, Claude, Gemini, Perplexity, Grok…
First-week setup
Checklist to get productive fast
Which tool for ___?
Match the job to the model
Stephanie orientation
Meet your AI help Concierge

2. AI models & tools

ChatGPT Claude Gemini Perplexity Grok Copilot / Midjourney / Other
ChatGPT / OpenAI
Chat, Projects, Custom GPTs
Claude / Anthropic
Long docs, careful writing
Gemini / Google
Workspace + multimodal
Perplexity
Research with sources
Grok / xAI
X + real-time style help
Copilot · Midjourney · Other
Or “not sure which”

3. Token & usage management

Tokens, credits, limits
What the meters actually mean
Maximize for your needs
Budget vs quality tradeoffs
Cheap vs frontier models
When to spend up
Bill-shock prevention
Alerts and safe defaults
API keys vs chat apps
Never paste secrets in tickets

4. Prompts & workflows

Better prompts
Clear asks, better answers
Prompt libraries
Reuse what works
SOP workflows
Checklists that stick
Research → draft → edit
Repeatable loops

5. Business & productivity

Email, docs, meetings
Day-to-day output
Spreadsheets / cleanup
Data help without the mess
Support drafts
Customer replies
Content & marketing
Assist — you still approve
Personal life admin
Calendar, travel, lists

6. Automation & agents

Custom GPTs / Projects / Gems
Your repeatable helpers
Simple automations
Zapier/Make-level guidance
Multi-agent basics
When a second bot helps
What not to automate yet
Save yourself the mess

7. Privacy, safety & policy

What’s safe to paste
Protect people and clients
Work / school / client rules
Stay in bounds
Hallucinations & fact-check
Trust but verify
When to stop
Legal / medical / tax → human expert

8. Billing & membership

Trial & charge timing
Card-required 7-day → $47
Tickets & Blue Fairy
Caps + 1 free trial question
Cancel / cool-down
Anytime cancel · ~14-day wait
Gumroad receipt issues
Payment processor → Bud

9. Something else

Catch-all
Still counts as a ticket — tell us what’s stuck

Next step

Category selected: none yet

Start membership / open ticket Ask Blue Fairy (trial = 1 free) Back to home

On go, this CTA points to Nikola’s intake with ?category= prefilled. Logos are color marks for now — swap to official brand assets when licensed/approved.